Privacy Policy

Welcome to Zim Cosmetics. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Zim Cosmetics (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, purchase our products, or interact with our services, including our Hair Removal Spray.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you voluntarily provide it to us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers)

  • Order history and transaction details

1.2 Non-Personal Information

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent on our website

  • Referring website URLs

This information helps us understand how users interact with our site and improve performance.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic

  • Improve marketing efforts

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

2. How We Use Your Information

Zim Cosmetics uses your information for purposes including but not limited to:

  • Processing and fulfilling orders

  • Managing payments and refunds

  • Communicating order updates and confirmations

  • Providing customer support

  • Improving our website, products, and services

  • Sending promotional emails (with your consent)

  • Preventing fraud and ensuring security

  • Complying with legal obligations

We only collect and use information that is necessary for legitimate business purposes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics and marketing platforms

These third parties are required to protect your data and use it only for the services they provide to us.

We may also disclose information:

  • If required by law or legal process

  • To protect our rights, property, or safety

  • To prevent fraud or security threats

4. Payment Information

All payment transactions are processed through secure, third-party payment gateways. Zim Cosmetics does not store or have direct access to your credit/debit card details.

Payment providers adhere to industry security standards to ensure your data is protected.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

  • Secure servers

  • Encrypted transactions

  • Restricted access to sensitive data

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 General Rights

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

6.2 GDPR Rights (For EU Residents)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to data portability

  • Right to restrict processing

  • Right to lodge a complaint with a data protection authority

6.3 CCPA Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data is collected

  • Request deletion of personal information

  • Opt out of data selling (we do not sell data)

To exercise your rights, please contact us using the information below.

7. Marketing Communications

With your permission, we may send promotional emails or updates about new products, offers, or company news.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in our emails

  • Contacting us directly

We respect your preferences and will honor your request promptly.

8. Third-Party Links

Our website may contain links to third-party websites. Zim Cosmetics is not responsible for the privacy practices or content of these external sites.

We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Zim Cosmetics does not knowingly collect or solicit personal information from individuals under the age of 13.

If you believe that a child has provided us with personal information, please contact us immediately, and we will take appropriate action.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

11. International Data Transfers

If you access our website from outside our operating country, your information may be transferred to and processed in countries with different data protection laws.

By using our services, you consent to such transfers in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

Zim Cosmetics reserves the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Zim Cosmetics
📧 Email: [info.zimcosmetics@gmail.com]
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